![]() I'm thinking the printer is old maybe it needs new labels and a good cleaning. Then the packing slips began printing in extremely poor quality. It started with my shipping labels not automatically printing portrait without me tell them to. I was using the same Dymo 4XL I've used from the start. ![]() ![]() I've been using Shopify for years with absolutely no problem printing labels or packing slips until the holiday season. I hope these details help, but if you were referring to finding a different setting in your admin instead, just reply back to me here and let me know! This help document also outlines the steps needed to print a shipping label. ![]() A window will appear where you can select the printer you're using and choose the paper size.On the righthand side of the page under 'Print options', click 'Change format'.Click on the order that you've already purchased a shipping label for.In the meantime though, to find the page in your admin where you can change the shipping label format, just follow these steps: To clarify, was there a specific step you were running into troubles with, or somewhere in your admin where you were getting stuck? If so, feel free to share more information on this and I'll be happy to help clear up any confusion. Hi, for following up to let us know you were able to find the correct page. ![]()
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